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Ep 47 – Leadership Skills for SLPs - Chantrell Goodgames, MAOM, SPHR, SHRM-SCP, LDSS

January 30, 2024

On this episode, we had the pleasure of speaking with a special guest who knows all about professional leadership. Chantrell Goodgames, MAOM, SPHR, SHRM-SCP, LDSS, has worked across many different industries during her career, but the knowledge she has gained from each is universal. Taking an honest look back on her own experiences, Chantrell shared amazing insights and advice on the characteristics of a good leader, tips for giving and receiving feedback, handling disagreements like a leader, and more.

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We Discuss

  • (0:00) Show introduction
  • (3:20) Introduction to Chantrell and her career background
  • (12:17) Born leaders vs. developed leaders
  • (14:05) The characteristics of a good leader
  • (19:07) Advice for SLPs interested in leadership roles
  • (23:07) What it means to be a servant leader
  • (27:15) Tips for giving and receiving feedback
  • (40:10) Handling disagreements like a leader
  • (45:14) Learnings from being a female in leadership
  • (53:11) Leadership advice Chantrell would give her younger self

About Chantrell Goodgames, MAOM, SPHR, SHRM-SCP, LDSS

Chantrell is the Director of Leadership and Enterprise Training for AMN Healthcare. She’s responsible for all Leadership Development and enterprise-wide development programs, including New Team Member Orientation, LEAD, IGNITE, Emerging Leader, and our LinkedIn Learning partnership, amongst other leadership development efforts. 

Chantrell comes to AMN from Southwest Airlines, where she evolved their high-potential and executive development programs and processes. Chantrell holds a Bachelor of Journalism degree from The University of Texas at Austin and a Master of Arts degree in Organizational Management/Human Resources from Dallas Baptist University.

Personally speaking, Chantrell has been married to her husband, Ken, for 19 years. They enjoy fishing, playing word games, and taking day trips. They have two children —Trey, 16, and Gabby, 14. Snow (Miniature Schnauzer), Asher (Yorkipoo), and Deena (Cane Corso) round out their family.

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About the Show

Producer – Jonathan Cary

Assistant Producer – Katie Schrauben

Show Notes – Sam MacKay

Music & Editing – Aidan Dykes

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