AMN Healthcare, Inc. (“AMN,” “we,” “us,” “our,” or the “Company”) is committed to protecting the privacy of individuals who visit the Company website (“Visitors”), individuals who register to use the Services (“Customers”), individuals who submit job applications for job placement with AMN or its affiliates (“Candidates”) and individuals who register to attend the Company’s corporate on-site or website events (“Attendees”). This Privacy Statement describes AMN’s privacy practices in relation to the use of the Company website and generally the job placement and recruitment services and related service offerings offered by AMN and its affiliates (collectively, the “Services”), as well as individuals’ choices regarding use, access and correction of personal information.
If you have questions or complaints about AMN’s Privacy Statement or associated practices, please contact us at firstname.lastname@example.org.
- Website Covered
This Privacy Statement covers the information practices, including how the Company collects, uses, shares and secures the personal information you provide, through www.amnhealthcare.com (“AMN Website” or the “Company Website”).
The AMN Website may contain links to other websites. The information practices or the content of such other websites is governed by the privacy statements of such other websites. AMN encourages you to review the privacy statements of other websites to understand their information practices.
- Information Collected
When expressing an interest in obtaining additional information about the Services, registering to use the website or other Services, or registering for an event, AMN requires you to provide the Company with personal contact information, including name, company or facility name, unit name, unit description, positions requiring fulfillment, address, phone number, email address and other related information (“Required Contact Information”). When Candidates apply for a job with the Company or in connection with employment opportunities with us, AMN may also require you to submit additional personal information such as licensures, certifications, education and employment history, as well as a resume or curriculum vitae (“Applicant Information”). Required Contact Information, Applicant Information and any other information you submit to AMN to or through the Services are referred to collectively as “Data.”
As you navigate the AMN Website, AMN may also collect information through the use of commonly used information gathering tools, such as cookies and web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your internet protocol address (“IP Address”) and the actions you take on the AMN Website (such as webpages viewed and the clicked links). For additional information about the collection of Website Navigational Information by AMN and others, please see Section 4 below “Website Navigational Information.”
- Use of Information Collected
The Company uses Data about Candidates to perform the Services or to assist you with respect to the pursuit of employment opportunities with us or our Customers or prospective customers. For example, if you fill out a “Contact Me” website form or request to be added to AMN’s newsletters by email, the Company will use the information provided to contact you about your interest in the Services or to receive AMN email newsletters.
The Company also uses Data about Candidates to plan and host corporate events, host online forums and social networks in which event Candidates may participate, and to populate online profiles for Candidates on the Company Website.
The Company may also use Candidate Data for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, its affiliates and provide your information to Company partners and vendors to allow us to provide you the Services.
AMN may also receive Customer, Candidate, Visitor and Attendee information from other sources, including third parties from whom we have purchased data, and combine this information with Data we already have about you. This helps us to update, expand and analyze our records, identify new candidates and customers, and create more tailored advertising to provide Service and service offerings that may be of interest to you.
AMN uses Website Navigational Information to operate and improve the AMN Website, as more fully described in Section 4 “Website Navigational Information” below. The Company may also use Website Navigational Information alone or in combination with Data about Customers, Candidates, Visitors and Attendees to provide personalized information about the Company.
- Website Navigational Information
Cookies, Web Beacons and IP Addresses
AMN uses commonly used information gathering tools, such as cookies and web beacons, to collect information as you navigate the AMN Website. As described more fully below, we and our partners use these cookies or similar technologies to analyze trends, administer the website and the Services, track users’ movements on our website, serve targeted advertisements and gather demographic information about our user base as a whole. This section describes the types of Website Navigational Information used on the AMN Website and for the Services, and how this information may be used.
AMN uses web beacons alone or in conjunction with cookies to compile information about Customers, Candidates, Visitors and Attendees’ usage of the AMN Website and interaction with Company emails. Web beacons are electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website or Service tied to the web beacon, and a description of a website or Service tied to the web beacon. For example, AMN may place web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to the AMN Website. AMN uses web beacons to operate and improve the AMN Website, Services and email communications – tracking website and webpage access allows us to tailor our advertising to you, which includes tailoring advertising for the Services and career opportunities that may be of more interest to you, and by alerting us to email clicks which allows us to determine which type of email communications and career opportunities may be of more interest to you.
Log Files, IP Addresses, URLs and Other Data
We gather certain information automatically to analyze trends in the aggregate and administer the AMN Website and Services, as occurs on most websites. This information may include your IP Address (or the proxy server you use to access the world wide web), device and application identification numbers, your location, your browser type, your internet service provider and mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date and time stamps associated with your usage. Due to internet communications standards, when you visit or use the AMN Website and Services, we automatically receive the URL of the website from which you came and website to which you go when you leave our website. This information is used to analyze overall trends, to track and aggregate non-personal information and overall to provide the AMN Website and Services. For example, AMN uses IP Addresses to monitor the regions from which Customers, Candidates, Visitors and Attendees navigate the AMN Website. AMN is able to and will use IP Addresses to identify a user when we feel it is necessary to enforce compliance with our rules or terms of service, or to protect our Services, the AMN Website, users or others.
Social Media Features and Single Sign-On
- Public Forums, Refer a Contact and Testimonials
AMN may provide bulletin boards, blogs or chat sites on the AMN Website. Any personal information you choose to submit in such a forum may be read, collected or used by others who visit these forums, and may be used to send you unsolicited messages. AMN is not responsible for the personal information you choose to submit in these forums.
Customers, Candidates, Visitors and Attendees may elect to use the Company’s referral program to inform contacts about the AMN Website and Services. When using the referral program, the Company requests the contact’s name and email address. AMN may automatically email the contact inviting him or her to visit the AMN Website.
AMN may post a list of Customer and Candidate testimonials on the AMN Website that contains information such as Customer and Candidate name and titles. AMN obtains the consent of each Customer or Candidate prior to posting any information on such a list or posting testimonials.
- Sharing of Information Collected
AMN may share data about Customers, Candidates, Visitors and Attendees with the Company’s contracted service providers so that these service providers can assist us with our provision of the Services or provide services on our behalf. These service providers are authorized to use your personal information only as necessary to assist in provision of Services to you or provide requested services to us related to the Services. Without limiting the foregoing, AMN may also share Data about Customers, Candidates, Visitors and Attendees with the Company’s service providers to ensure the quality of information provided, and with third party websites and social networking and media websites such as Facebook, Monster, Google, Bing and Indeed for marketing, advertising and recruitment services on those websites. AMN does not share, sell, rent or trade information with third parties for their promotional purposes.
In order to provide the Services, AMN may share Data about Customers and Candidates with other companies, including AMN affiliates. For example, AMN may need to share Data about Customers and Candidates with other companies within the AMN corporate family for customer support, marketing, technical operations, payment of wages and other account management purposes.
AMN may partner with other companies to jointly offer products, services or programs, such as the offering of additional job opportunities. If you purchase, specifically express interest in or register for a jointly offered product, service or program from or through AMN, the Company may share Data about Customers or Candidates collected in connection with your purchase or expression of interest with our partners. AMN does not control our business partners’ use of the Data about Customers or Candidates that we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
AMN does not share Data about Attendees with business partners unless you specifically opt in to such sharing via an event registration form. If you do not wish for your information to be shared in this manner, you may choose not to opt in via event registration forms. If you choose to share you information with business partners in the manner described above, your information will be subject to the business partners’ respective privacy statements.
Section 4 “Website Navigational Information” specifically addresses the information we or third parties collect through cookies or web beacons and how you can control cookies through web browsers. We may also disclose your personal information to any third party with your prior consent.
AMN reserves the right to use or disclose information if required by law or if the Company reasonably believes that use or disclosure is necessary to protect Company rights or comply with a judicial proceeding, court order, subpoena, regulatory inquiry or legal process. We may also use your personal information to investigate potential fraud or violations of this Privacy Statement or any other agreement we have with you. In the event of a merger, sale of all or substantially all of AMN’s assets or consolidation, we reserve the right to transfer Data to a third party who agrees to abide by this Privacy Statement and use such Data only for the purposes for which it was originally provided.
- International Transfer of Information Collected
The Company primarily stores Data about Customers, Candidates, Visitors and Attendees in the United States. To facilitate AMN’s global operations, the Company may transfer and access such information from around the world, including from other countries in which Company service providers and business partners may be located. This Privacy Statement shall apply even if AMN transfers Data about Customers, Candidates, Visitors and Attendees to other countries.
- Communication Preferences
AMN offers Customers, Candidates, Visitors and Attendees who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing, announcements and general communications by clicking on the “unsubscribe” link located at the bottom of the Company’s emails. Additionally, you can do so by emailing email@example.com.
- Correcting and Updating Your Information
AMN may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our website or Services and for a reasonable period of time afterward. We may also retain your information during the period of time needed for AMN to pursue our legitimate business interests, conduct audits, comply with legal obligations, resolve disputes and enforce our agreements.
You may request to review, correct, modify or object to our use of any of the personal information that you have previously provided to us through the AMN Website and Services by emailing firstname.lastname@example.org. Requests to correct, modify or object to our use of your information will be addressed within a reasonable timeframe.
- Customer Data
AMN Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). AMN will not review, share, distribute or reference any such Customer Data except as provided in the applicable service agreement for purchase of Services with AMN or its affiliates, or as may be required by law. In accordance with AMN’s service agreement, AMN may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law.
AMN acknowledges that you have the right to access your personal information. If personal information pertaining to you as an individual has been submitted to us by an AMN Customer and you wish to exercise any rights you may have to access, correct, amend or delete such data, please inquire with our Customer that you submitted the information to directly. If you wish to make your request directly to AMN, please provide the name of the AMN Customer who submitted your data to our Services. We will refer your request to that Customer and will support them as needed in responding to your request within a reasonable timeframe.
Security is a top priority for us. We exercise great care in providing secure transmission of your information from your internet connection to our servers. We also take great care to protect user information off-line. Only authorized personnel handle your data and our database servers have a backup system to prevent loss of data. Unfortunately, no data transmission over the internet can be guaranteed to be 100 percent secure and you agree we are not liable should a third party illegally obtain your personal information. While we have made a great effort to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Our policy does not extend to anything that is inherent in the operation of the internet, and therefore beyond our control, and is not to be applied in any manner contrary to applicable law or governmental regulation.
- Changes to this Privacy Statement
AMN reserves the right to makes changes to this Privacy Statement. AMN will provide notification of material changes to this Privacy Statement through the AMN Website prior to the change taking effect.
- Contacting Us
Questions regarding this Privacy Statement or the information practices of the AMN Website and Services should be directed to the AMN Privacy Office by emailing email@example.com or by mail:
AMN Healthcare, Inc.
Attn: Privacy Office
12400 High Bluff Drive
San Diego, CA 92130