Video Remote Interpreting Language Services

Due to language barriers, Limited English Proficient (LEP), Deaf and Hard of Hearing patients experience poorer quality care and outcomes, have less access to preventive services, and are less likely to adhere to healthcare plans. AMN Healthcare has the services you need to ensure they thrive.

Why Use Qualified Language Services?

  • Allow patients to participate more fully in their care by providing access to information in a way they can understand
  • Ensure health equity by enabling the patient to remain in control of communications concerning their health issues
  • Ensure regulatory compliance and maximize reimbursements
  • Medical interpreters are culturally competent, extensively trained in medical terminology and are available within seconds

Language Services Done Right

AMN Healthcare is proud of our track record in helping patients just like yours with language and interpretation services. By bridging the language gap, we give patients and caregivers all they need to ensure the best care around.

350

Languages spoken in US homes

20%

of US homes speak a language other than English at home

40

Languages offered via video interpretation

200+

Languages offered via audio interpretation

110M

Minutes of interpretation delivered in 2020

3000+

Medically qualified interpreters to support you

Video Remote Interpretation

Our Flagship Offering

  • A Complete Patient Experience: Our technology is secure, HIPAA compliant, intuitive and easy-to-use, making quality interpretation the focus of any patient-provider interaction.
  • Any Device, Anywhere: Our healthcare language services leverage everyday technology like tablets, smartphones, and laptops to ensure easy integration into your existing processes. Interpreters can be reached over Wi-Fi or 4G.
  • No Charge Equipment Program: Our clients are not required to invest in capital equipment. We provide clients with both iPads and secure, hospital-grade stands under a right to use program.
Male language interpreter with headset

Why Choose AMN Healthcare?

We Strive to Put Patients First to Enable High-Quality Patient Experiences and Outcomes

When you partner with us, you can rest assured knowing we are committed to actively engaging in building environments where equality is the norm, equity is achieved, and inclusion is universal so that we may all thrive.

  • Our experienced professionals meet or exceed all Joint Commission interpreter qualification requirements and remain in compliance with Section 1557 of the Affordable Care Act. 
  • All of our interpreters are culturally competent, medically qualified and extensively trained in medical terminology.
  • Our 24/7/365 solutions allow your staff to provide timely, high-quality communication to increase patient satisfaction.
  • Our healthcare language services leverage everyday technology like tablets, smartphones, and laptops to ensure easy integration into your existing processes.
  • Our technology is safe, intuitive and easy-to-use, making quality interpretation the focus of any patient-provider interaction.

Access that Covers all Bases

No matter your patient needs, we can accommodate your language services goals. By including a multitude of platforms upon which to connect, we make translation services available to a wide audience.

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Video

  • We allow your providers to access Video Remote Interpretation (VRI) services on any device, anywhere you or your patients may be.
  • Our interpreters are available around the clock, are medically qualified and have an average connection time of 30 seconds.
  • Today, we have 40 languages available over video.
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Audio

  • Our audio services are fully integrated with our Video Remote Interpreting solution, providing access in over 200 languages, 24/7/365.
  • Interpreters can be reached from any iOS or Android device, web browser or telephone.
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In Person

  • Connects health organizations directly with local interpreters
  • Lowers onsite interpreting costs and improves scheduling visibility
  • Allows you to manage both staff interpreters and contractors in one system
  • Pre-vetted and qualified interpreters provide the most professional services
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Call Center

  • With our in-house call center, you can use your own staff interpreters for video and audio calls within your facilities.
  • At times of peak volume, calls can roll over to our interpreters, increasing staff efficiency and lowering costs.
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Telehealth

  • Enables on-demand access to medically qualified interpreters
  • Unique solution that seamlessly aligns with your in-house telehealth solution
  • Easy to access, improving patient equity
  • Integrates with over 30 leading telehealth platforms
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Document Translation

  • A trusted partner for quick, easy, quality translations
  • Proper management of all aspects of your translation needs
  • Over 150 languages managed by experienced, industry specific linguists
Language Interpreter on tablet computer

Current Customer?

Sign-in Here

For our current clients, the client portal offers a variety of resources and support modules to help you achieve your language services goals.  For any new inquiries complete the form below.

 

 

 

Connect with AMN Healthcare

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