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Language Services
Virtual Care
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Language Services
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Video Remote Interpreting Language Services

Due to language barriers, Limited English Proficient (LEP), Deaf and Hard of Hearing patients experience poorer quality care and outcomes, have less access to preventive services, and are less likely to adhere to healthcare plans. AMN Healthcare has the services you need to ensure they thrive.

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Language Services Done Right

AMN Healthcare is proud of our track record in helping patients just like yours with language and interpretation services. By bridging the language gap, we give patients and caregivers all they need to ensure the best care around.

350

Languages spoken in US homes

20%

of US homes speak a language other than English at home

45+

Languages offered via video interpretation

175+

Languages offered via audio interpretation

271M+

Minutes of interpretation delivered in 2023

3500+

Medically qualified interpreters to support you

Video Remote Interpretation

Our Flagship Offering

  • A Complete Patient Experience: Our technology is secure, HIPAA and WCAG compliant, intuitive and easy-to-use, making quality interpretation the focus of any patient-provider interaction.
  • Any Device, Anywhere: Our healthcare language services leverage everyday technology like tablets, smartphones, and laptops to ensure easy integration into your existing processes. Interpreters can be reached over Wi-Fi or 4G.
  • No Charge Equipment Program: Our clients are not required to invest in capital equipment. We provide clients with both iPads and secure, hospital-grade stands under a right to use program.
  • Security Certification: Our Interpreting application holds a security certification from CA Veracode and we have completed our SOC 2® (Service Organization Control Type 2) report.
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Access that Covers all Bases

No matter your patient needs, we can accommodate your language services goals. By including a multitude of platforms upon which to connect, we make translation services available to a wide audience.

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Video

  • We allow your providers to access Video Remote Interpretation (VRI) services on any device, anywhere you or your patients may be.
  • Our interpreters are available around the clock, are medically qualified and have an average connection time of 30 seconds.
  • Today, we have more than 40 languages available over video.
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Audio

  • Our audio services are fully integrated with our Video Remote Interpreting solution, providing access in over 200 languages, 24/7/365.
  • Interpreters can be reached from any iOS or Android device, web browser or telephone.
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In Person

  • Connects health organizations directly with local interpreters
  • Lowers onsite interpreting costs and improves scheduling visibility
  • Allows you to manage both staff interpreters and contractors in one system
  • Pre-vetted and qualified interpreters provide the most professional services
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Call Center

  • With our in-house call center, you can use your own staff interpreters for video and audio calls within your facilities.
  • At times of peak volume, calls can roll over to our interpreters, increasing staff efficiency and lowering costs.
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Telehealth

  • Enables on-demand access to medically qualified interpreters
  • Unique solution that seamlessly aligns with your in-house telehealth solution
  • Easy to access, improving patient equity
  • Integrates with over 30 leading telehealth platforms
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Document Translation

  • A trusted partner for quick, easy, quality translations
  • Proper management of all aspects of your translation needs
  • Over 150 languages managed by experienced, industry specific linguists
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Staff Language Assessment

  • Easy-to-use language assessments that allow your bilingual staff to render care in multiple languages.
  • Complies with new requirements of Section 1557 of the Affordable Care Act (ACA)
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Current Customer?

For our current clients, the client portal offers a variety of resources and support modules to help you achieve your language services goals. Login above to get started.

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Looking for something else?

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Customer Support (855) 663-1231

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I agree to receive emails, automated text messages and phone calls (including calls that contain prerecorded content) from and on behalf of AMN Healthcare, and affiliates. I understand these messages will be to the email or phone number provided, and will be about employment opportunities, positions in which I’ve been placed, and my employment with AMN companies. See privacy policy or cookie policy for more details.

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