AMN Healthcare provides video remote interpreting, over-the-phone interpreting, in-person interpreting, telehealth interpreting, document translation, and interpretation via EHR integration, all delivered in over 300 languages.

The services are designed to support patients with limited English proficiency (LEP) as well as Deaf and Hard of Hearing patients, ensuring clear and compassionate communication across care settings. 

Yes. AMN Healthcare’s language services are secure and HIPAA‑compliant, with enterprise‑grade safeguards designed to protect patient information. Our security program is supported by SOC 2–aligned controls, helping ensure data privacy, integrity, and compliance across healthcare environments.

Our solutions integrate seamlessly with EHR systems to simplify clinical workflows, speed up patient care, and improve documentation accuracy removing manual steps and driving greater efficiency and satisfaction across the care team. 

We have three methods of integration:

1. Our “Launch” workflow allows healthcare teams to use HER workstations and mobile devices as interpreting devices with a click of a button in the patient’s chart.
2. Our “Session Code” workflow allows healthcare teams to link ANY interpretation device to your EHR to automatically exchange crucial information with the patient’s chart.
3. Our “Video Visits” workflow allows healthcare teams to easily add medical interpreters to telehealth visits using the platform native to Epic, with language selection and documentation automated.

In-person interpreting is advised for group settings, trauma situations, or cases involving visual or cognitive limitations where physical presence enhances communication. 

Client outcomes have included reduced hospital readmission rates and shorter lengths of stay, reflecting the direct connection between clear communication and quality care. 

Yes, interpreters can join virtual appointments directly through most major telehealth platforms like Epic' Video Visits, Caregilitys and Zoom, ensuring accessible care wherever patients are located.