Webinar Recap: Leveraging Technology and Analytics to Optimize Workforce Costs
Webinar Recap: | Full Episode | Ep. 011
In this episode, Kerry recaps the recent webinar between AMN Healthcare and Temple Health, Leveraging Technology and Analytics to Optimize Workforce Costs. In this discussion, Leora Westbrook, AMN Healthcare’s President of Workforce Strategy & Optimization and Co-Host of Elevate Care and Mouhamad (Mo) Abbas, AMN Healthcare’s President of Vendor Management Solutions, and Kim Hanson, R.N. and Vice President and Chief Nursing Office Women and Families at Temple Health highlight the importance of data-driven decision-making, vendor neutrality, and change management in achieving successful outcomes.
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Timestamps
(00:00) Introduction and Overview
(02:47) Temple Workforce Landscape
(05:35) The Power of Data-Driven Decision-Making
(10:29) Vendor Neutrality in Workforce Management
(11:14) Change Management in Implementing New Systems
(13:10) Technology and Analytics for Staffing Efficiency
(14:06) Adapting Strategies and Future Plans
About Kerry
Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.
Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company’s Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst’s Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.
Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.
Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.
About KIM
Kimberly Hanson is a seasoned healthcare professional with extensive experience in nursing leadership and clinical operations. Currently serving as the Vice President, Chief Nursing Officer Women and Families at Temple Health, she has been instrumental in driving the organization’s strategic goals within the workforce ecosystem, while ensuring the highest standards of patient care. With over two decades of experience in the healthcare industry, Kimberly has demonstrated expertise in inpatient care, patient satisfaction, strategic communications and technology integrations. Her strategic planning skills have been pivotal in guiding the organization through various healthcare challenges.
Prior to her current role, Kimberly held positions at AtlantiCare and Shore Medical Center, where she consistently achieved high levels of patient satisfaction and provided exceptional leadership in healthcare management. Her experience in labor and delivery, coupled with her proficiency in EMR systems, has contributed to her well-rounded skill set. Kim is a board-certified nurse and holds, holds a Bachelor of Science in Nursing from Rowan University and a master’s degree in healthcare administration from LSU Shreveport.
About Leora
Leora Westbrook is the President of Workforce Strategy and Optimization at AMN Healthcare, leading the team at Avantas, and overseeing strategy, technology and analytics solutions and consulting offerings.
Leora has more than 20 years of healthcare services experience. She has a proven track record in leading growth, program management, and delivering client results. She is known for managing complex programs, business development and her collaborative working style. She has worked for Fortune 100 companies, led her own client consulting business and was most recently the COO of healthcare startup OFFOR Health.
Leora earned an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami.
About MO
Mouhamad “Mo” Abbas, joined as President of Vendor Management Systems (VMS) in 2022 . In this role, he has responsibility for all AMN’s VMS solutions (ShiftWise Flex, Medefis and b4Health).
Mr. Abbas joined AMN with over 20 years of experience in global talent management and as a SaaS and technology entrepreneur. He believes in making an impact to society by having an exceptional vision beyond the VMS in services and value delivery. He has a proven track record delivering state-of-the-art VMS solutions and has successfully implemented talent solutions and change management with several multi-industry global companies with various technologies.
Mr. Abbas most recently served as the Chief of Operations and Technology Innovations for Simplify Workforce, which he helped co-found. During his tenure there, he developed and drove market strategies, created a scalable model, and led marketing and sales, and implementation to multiple cross-industry clients, while also leading product innovation.
Mr. Abbas earned his MBA degree in MIS from St Edwards University, Austin, TX.
About The Show
Elevate Care Podcast delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.