Language Services By The Numbers
45+
Video Languages Supported
4.9/5
Interpretation Session Satisfaction
65%
of total medical VRI minutes in the U.S. are supplied by AMN Healthcare
6,300
qualified medical-only interpreters on our team
How VRI Works for You
Elevate Your VRI Services with EHR Integration
Maximize efficiency, improve data accuracy, ensure regulatory compliance, and enhance patient care with our seamless EHR integration. When a session starts, our solution securely pulls data directly from patient charts, eliminating manual data entry and reducing administrative tasks.
Discover the Impact
Learn how Bon Secours Mercy Health improved their operations with Epic EHR integration, cutting report time by 50% and enhancing data quality. Explore the case study.
Bridging Telehealth and Interpretation
Telehealth reaches Limited English Proficient (LEP) patients at every step of their healthcare journey with the same easy-to-use platform. Our VRI services integrate with telehealth to connect patients with top qualified medical interpreters, making healthcare accessible and convenient.
Security and Data Integrity
Recognizing the importance of security and compliance, our platform is HIPAA compliant, holds a security certification from CA Veracode, and our SOC 2® (Service Organization Control Type 2) report is complete. Rest assured that your data is protected with every session.
VRI Frequently Asked Questions
What is Video Remote Interpreting (VRI)?
VRI is a real-time, video-based interpretation service that connects patients with qualified medical interpreters remotely to breakdown language barriers and improve patient care.
Is VRI compliant with healthcare regulations like HIPAA?
Yes, our VRI services are fully HIPAA compliant, ensuring the privacy and security of all patient interactions.
What languages are available through VRI, and is there 24/7 access?
We offer access to interpreters in over 45 languages via video. If a video language interpreter is unavailable at that time, interpretation is available through audio (Over-the -Phone) interpretation 24/7.
What are the technical requirements for using VRI in healthcare facilities?
Our VRI can be accessed using any device with internet connectivity, requiring minimal bandwidth to operate efficiently.
Video Remote Interpreting Resources
Interested in reading more about AMN Healthcare's Language Services solutions? Check out these featured AMN Insights blogs.
LANGUAGE SERVICES
National Certification for Medical Interpreters
Medical interpreters in healthcare delivery facilitate communication between patients who do not speak English or are hearing impaired.
LANGUAGE SERVICES
Language Services Successfully Completes a SOC 2 Assessment
We’ve completed our SOC 2 (Service Organization Control Type 2) report to further our data security.
LANGUAGE SERVICES
FAQ: Health Equity and Compliance in 2024 (Language Access)
A list of frequently asked questions regarding health equity and compliance in 2024.
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