Establish direct connections with local interpreters for timely and culturally relevant communication. Our services empower you to easily meet the unique needs of your patient population.
In-person interpreters provide invaluable support by building trust in pediatric care through physical presence, enhancing communication in sensitive situations; and ensuring accuracy in specialized areas like therapy, and providing nuanced understanding in group therapy and mental health support.
All our interpreters undergo rigorous vetting and qualification processes to ensure professionalism and reliability in every interaction.
While digital tools have transformed how we communicate, the personal touch that in-person interpreters provide remains essential in fostering understanding and connection in diverse settings. This emphasizes the importance of cultural competency in patient-centered healthcare.
In Person Interpreting FAQs
In-person interpreting is ideal during high-stress scenarios such as mental health counseling or end-of-life care. During these times of emotional distress, in-person interpreters provide a comforting present that aids in open and clear communication. Additionally, in-person interpreting is preferred in complex situations such as group therapy, where family dynamics are at play, or educational sessions.
Our qualified medical interpreters follow strict codes of conduct, maintaining privacy and impartiality in all interactions. They provide cultural and linguistic expertise to ensure accurate communication and promote better understanding between healthcare providers and patients.
Complex medical consultations, mental health sessions, pediatric sessions, and any scenario requiring detailed explanation or patient-provider interaction benefit greatly from in-person i-person interpreters are unavailable, remote interpreting should be used. Learn about expanding your services with video remote interpreting.
It is not recommended to use a family member or bilingual staff person as an interpreter during medical sessions due to the risks of misinterpretation and breaches of confidentiality. Medical terminology can be complex, and non-professional interpreters may not have the necessary expertise to accurately convey the information. Additionally, family members may have personal biases that could interfere with interpretation, and staff members may not have the necessary training to maintain impartiality and confidentiality.
Regulatory requirements also prohibit the use of non-professional interpreters in medical settings. The Affordable Care Act requires that healthcare providers offer language assistance services to patients with limited English proficiency, and the Joint Commission on Accreditation of Healthcare Organizations requires the use of qualified medical interpreters to ensure patient safety and satisfaction.
Using a professional medical interpreter helps to ensure accurate and effective communication, protects patient confidentiality, and promotes better understanding between healthcare providers and patients.
Interested in reading more about AMN Healthcare's Language Services solutions? Check out these featured AMN Insights blogs.
LANGUAGE SERVICES
National Certification for Medical Interpreters
Medical interpreters in healthcare delivery facilitate communication between patients who do not speak English or are hearing impaired.
LANGUAGE SERVICES
Language Services Successfully Completes a SOC 2 Assessment
We’ve completed our SOC 2 (Service Organization Control Type 2) report to further our data security.
LANGUAGE SERVICES
FAQ: Health Equity and Compliance in 2024 (Language Access)
A list of frequently asked questions regarding health equity and compliance in 2024.
Elevate Your Care with
AMN Language Services
Partner with the largest healthcare-exclusive language services provider to achieve health equity in your patient population. Request a free consultation today. Please include the city you are located in.
If you’re a current client, click here to log into your account.
