Measuring Success: Metrics in Talent Acquisition and Retention
In this episode, Kerry interview Cathy Henesey, Vice President of Talent Acquisition at Advent Health, discusses the changes in healthcare and talent acquisition over the past 20 years. She highlights the need for a talent attraction strategy due to increased competition and the impact of COVID-19 on staffing levels. This episode covers the short-term and long-term strategies organizations can execute when targeting talent development.
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Timestamps
00:00 Meet Cathy
01:21 Changes in Healthcare and Talent Acquisition
04:04 Short-Term Strategies: Social Media Recruitment and In-Person Events
06:54 Long-Term Strategies: Early Talent Development
09:39 Attracting Candidates with Sustainability and Purpose
12:02 Retaining Talent: Career Paths, Education Programs, and Flexibility
13:51 Measuring Success: Metrics in Talent Acquisition and Retention
20:12 The Future of Healthcare: Telehealth, Flexibility, and Change Management
26:12 Closing Remarks and Promotions
About Cathy
Cathy brings over 20 years of experience in the recruiting and staffing industry and holds an MBA in Human Resource Management from Texas Tech University, along with an undergraduate degree in Business Management. Her expertise spans training recruiters, developing innovative processes, and crafting new recruiting strategies. Cathy has been a featured speaker at numerous industry conferences, including the ITAA CEO Summit, ERE Expo, SHRM Regional meetings, and NACCB conferences, as well as local organizational events. She has also represented the staffing industry in Washington, DC, as a lobbyist for the Immigration Visa Quota bill.
Cathy has achieved the highest distinction with Toastmasters International, earning the title of Distinguished Toastmaster. She holds several certifications, including Certified Internet Recruiter from AIRS, Senior Professional in Human Resources (SPHR) from HRCI/SHRM, Just Culture Expert, Green Belt in LEAN/Six Sigma, and Certified LinkedIn Recruiter. Connect with Cathy: https://www.linkedin.com/in/cathyhenesey
About Kerry
Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.
Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company’s Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst’s Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.
Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.
Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.