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WHITEPAPER: Language Services: A Path of Value for Your Business—Improving Outcomes for Culturally and Lingusitically Diverse Patients

In the United States, approximately one-fifth of the population communicates in languages other than English within their homes. This statistic underscores the significance of linguistic diversity, with nearly 9 percent of patients encountering language barriers in their quest for medical care.

Patients facing linguistic challenges often witness diminished quality outcomes, reflected in statistics such as an extended length of stay by 1.5 days and a 9.4 percent higher readmission rate compared to English-speaking counterparts.

Going beyond mere compliance, a robust language access plan offers tangible financial benefits, in addition to improved outcomes for patients.

This concise report delves into how a comprehensive Language Access Program will help you healthcare team:

  • Improve reliability
  • Reduce costs
  • Increase revenue

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