Workforce Optimization with Leora Westbrook
In this episode of Elevate Care, Kerry Perez speaks with our cohost, Leora Westbrook, President of AMN Healthcare's Workforce Strategy Optimization Solutions. They discuss the importance of workforce strategy optimization in healthcare, focusing on how to manage and predict workforce needs effectively. Leora emphasizes the significance of key performance indicators (KPIs) and predictive analytics in improving clinician satisfaction and retention.
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Timestamps
00:00 Introduction to Workforce Strategy Optimization
02:52 Understanding Key Performance Indicators
05:45 The Importance of Predictive Analytics
09:05 Success Stories and Clinician Satisfaction
About Leora
As President of Workforce Strategy & Optimization (WSO) at AMN Healthcare, Leora leads the WSO team in strategy, technology, analytics solutions, and consulting. She has over 15 years of experience in healthcare services, business development, and program management. She holds an MBA from Nova Southeastern University and a Bachelor of Science in Biomedical Engineering from the University of Miami. Connect with Leora: 
/ leorawestbrook
About Kerry
Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.
Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company’s Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst’s Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.
Ms. Perez maintains the guiding principles of being customer obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.
Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.