Language Services Live Q&A Ep. 4 - Staying Connected to Your Team: Remote Strategies for Medical Interpreters
Host: Kristen Burk
Guest: Jillian S. & Rebeca C.
When: March 21st at 12:00 CST
In episode four of our AMN Live Q&A series, we sat down with Rebeca and Jillian, two experienced interpreters at AMN Healthcare, to discuss the importance of staying connected while interpreting. Our host, Kristen, also shared valuable insights on how to get started with AMN Healthcare, including opportunities in medical interpreter jobs.
Medical Interpreter Jobs
Topics of Discussion:
What Sets AMN Apart From Other Remote Interpreting Companies?
AMN provides access to Certified Deaf Interpreters (CDIs) for ASL interpreters, enabling better service for clients with unique language needs. The company also fosters teamwork through interpreter pairing, team leads, and a supportive management structure.
How Does AMN Support Remote Interpreters in Staying Engaged and Connected?
AMN ensures interpreters have direct access to managers and team leads for real-time support. They check in during long sessions, offer assistance when needed, and provide debriefing opportunities after difficult calls.
What Technology and Tools Does AMN Use to Enhance Remote Interpreting?
AMN utilizes virtual collaboration tools, internal chat systems, and a structured support network to ensure interpreters can easily communicate with their team leads, managers, and fellow interpreters.
What Type of Candidates Does AMN Look For, and What are the Experience Requirements?
While two years of experience is ideal, AMN offers training programs to help interpreters develop the necessary skills. They hire for in-person, over-the-phone, and video remote interpreting (VRI) roles, with a high demand for languages like Arabic.
