Ep. 08 | Streamlining Workforce Technology with Liz Cunningham
As technology advances at a rapid pace, the landscape of the tech and healthcare industry is evolving, where companies are seeking ways to stay ahead the competition and meet the needs of their consumers. In this episode, Kerry interviews Liz Cunningham, the Vice President of Digital Solutions at AMN Healthcare and co-host of our show. They discuss the evolution of candidate experience with AMN Passport, the approach of a tech-centric total talent solution across the workforce, the buzz about artificial intelligence (AI), and the next big thing to come in healthcare.
Welcome aboard to Season 2 of Elevate Care!
Listen On!
Timestamps
(00:22) Meet Liz
(01:14) Evolution of Candidate Experience with AMN Passport
(7:20) Tech-Centric Total Talent Solutions Approach
(11:27) The Buzz of Artificial Intelligence (AI)
(17:21) What’s The Next Big Thing?
About Kerry
Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services.
Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company’s Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst’s Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.
Ms. Perez maintains the guiding principles of being customer-obsessed, thinking big and delivering results. She has a passion for mentoring emerging leaders and building effective teams.
Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit, CitySquare, which focuses on fighting the causes and effects of poverty.
About Liz
Liz Cunningham, Vice President of Digital Solutions at AMN Healthcare since 2020, drives digital transformation for a seamless user experience powered by self-service, AI, and automation. She manages a diverse team of senior leaders and team members across product management, digital marketing, engineering, analytics, and user experience. In 2023, Liz also assumed the role of transforming AMN's enterprise customer support department, implementing new technology and a streamlined operating model.
In her 11-year tenure with AMN, Liz has taken on various roles, from heading AMN's clinician strategy during COVID-19 response to leading enterprise operations and branding for the Healthcare Staffing Divisions. Presently, Liz leads her team in managing the industry-leading healthcare professional application, AMN Passport, and spearheads new digital experience platforms, fostering digital-first engagements for clients and candidates.
Outside of work, Liz is dedicated to innovation and entrepreneurship. As a Board Member for the ZIP Launch Pad, a San Diego State-funded Innovation center, she actively champions early-stage startups founded by SDSU students and faculty. In her free time, Liz is cultivating a unique passion for cheese and is working towards becoming a cheese monger, adding a flavorful layer to her diverse interests.
About The Show
Elevate Care Podcast delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes.