Transforming Nursing Operations at ECU Health
In 2018, ECU Health embarked on a transformative journey by partnering with AMN Healthcare to manage their staffing program. This collaboration marked the beginning of a significant shift in how ECU Health approached workforce management. By 2023, ECU Health further strengthened this partnership by adopting AMN Healthcare's Workforce Strategy and Optimization (WSO) service offering, which has been instrumental in addressing several critical challenges.
Challenges Faced by ECU Health
Before the partnership, ECU Health struggled with several workforce management issues:
- They did not use data to effectively plan their core and contingency resources.
- There was a high level of reliance on agency staff and overtime, leading to increased costs.
- A lack of data transparency hindered informed decision-making.
- The siloed approach to managing daily staffing operations created inefficiencies.
Solutions Provided by AMN Healthcare
AMN Healthcare introduced a comprehensive solution to tackle these challenges. The key components of the solution included:
- Workforce Analysis and Planning Dashboard: This tool provided ECU Health with the necessary data insights to plan their workforce more effectively. It enabled them to optimize their staffing levels, reducing reliance on agency staff and overtime.
- Resource Management Center: AMN Healthcare helped ECU Health establish a Resource Management Center, which centralized their staffing operations. This center facilitated better coordination and communication, leading to more efficient staffing processes.
Outcomes Achieved
The partnership between ECU Health and AMN Healthcare has yielded significant benefits. Watch the video featuring Laura Griffin, ECU Health's VP of Nursing Operations, to hear about the results of their collaboration with AMN Healthcare and how it has transformed their nursing operations.
This partnership exemplifies how strategic collaboration, and innovative solutions can drive meaningful improvements in healthcare workforce management. Fill out the form to request a consultation with our team.