Case Study: Establishing a Strong Financial Foundation through a Commitment to Quality
The Transformative Power of a Clinical Documentation Integrity Program
Our recent cases study showcases how a healthcare organization in the South tackled issues with its quality scores and revenue by implementing a Clinical Documentation Integrity (CDI) program in collaboration with AMN Healthcare.
Faced with a low Case Mix Index (CMI), significant revenue loss, and poor quality scores, the organization partnered with AMN to develop a comprehensive CDI program, resulting in:
- Revenue Growth: The CDI program led to a 15.5% increase in revenue within the first 90 days, showcasing the immediate financial impact of improved documentation practices.
- CMI Improvement: The organization saw a 17.5% increase in CMI, from 1.47 to 1.78, indicating enhanced accuracy in capturing the clinical picture of the patient population.
- Operational Efficiency: Enhanced documentation and coding practices resulted in better quality scores, higher reimbursements, and improved reputational ratings.
- Empowerment Through Training: Specialized training through AMN's Inpatient CDI Academy equipped the CDI Specialists with the skills needed to maintain high standards in documentation and quality of care.
Download the full case study to uncover how this collaboration highlighted the significance of well-structured CDI programs in transforming financial and operational performance, proving that revenue follows quality.
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