On-Demand Webinar: Innovating for Inclusion
How Leading Health Systems are Rethinking Language Access
Health systems face renewed pressure to embed equity across the entire patient journey. For non-English-speaking, Deaf, and Hard of Hearing populations, language access is often underfunded and disconnected.
Discover how top health systems like Intermountain Health, Lehigh Valley Health Network, and LCMC Health are transforming their approach. This on-demand session explores how they elevate the role of interpretation, automation, and front-line buy-in to improve patient safety, satisfaction, and access.
Key Takeaways from the Discussion:
- Centralize and Standardize: Learn the importance of centralizing language services to create a consistent, high-quality patient experience across all locations, while respecting cultural nuances.
- Leverage Data for Decisions: Understand how to capture and use data from every patient encounter to demonstrate impact and secure leadership support for language access initiatives.
- Integrate with Technology: Learn how health systems are embedding language access directly into telehealth platforms and EHR systems to create a seamless digital front-door experience.
- The Future with AI: Hear expert perspectives on how AI and automation can improve the quality and efficiency of translations and data capture, without replacing the human element of interpretation.
- Champion the Cause: Gain insights on finding internal champions and using powerful patient stories to amplify the need for and success of robust language service programs.
- Build a Strategic Plan: Develop a data-driven plan with the right stakeholders to move from reactive support to a proactive strategy.
Access the Full Webinar Recording
Ready to transform language access in your organization? Complete the form to watch the on-demand webinar at your convenience.