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2015 Articles

  • 5 Criteria for Choosing an Urgent Care Staffing Partner

    September 30, 2015 - Staffing shortages can be detrimental to an urgent care center, so choosing the right healthcare staffing partner is critical. Ultimately the decision can impact patient outcomes, patient wait times, patient satisfaction evaluations, and even your bottom line. When choosing your urgent care staffing partner, you’ll want to look for a provider that (a) can give you access to the most qualified healthcare professionals who are passionate about patient care and (b) understand patient expectations when visiting an urgent care facility. These expectations include high-quality care, short wait times, extended hours and cost savings.

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  • Urgent Care Braces for Unprecedented Growth

    September 29, 2015 - In its 2014 Benchmarking Survey Report, the Urgent Care Association of America (UCAOA), which provides education, leadership and resources for the successful practice of urgent care (UC), said that one of the reasons the urgent care industry continues to grow is “the shortage of primary care physicians and, therefore, access to them.”

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  • Staffing Shortages May Challenge Robust Urgent Care Center Growth

    September 29, 2015 - Forbes recently reported that the urgent care (UC) industry is booming. So much so that a recently purchased chain of urgent care centers helped the revenues of UnitedHealth Group’s Optum Health to jump 33 percent to $3.4 billion in second-quarter 2015.

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  • 6 Criteria for Choosing a Retail Clinic Staffing Partner

    August 1, 2015 - Staffing shortages can be detrimental to retail clinics, so choosing the right healthcare staffing partner is critical. Ultimately the decision can impact patient outcomes, patient wait times, patient satisfaction evaluations, and even your bottom line.

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  • Retail Clinics Are Flourishing, but How Will the Staffing Shortage Challenge Growth?

    August 1, 2015 - With more than 10 million patients visiting retail clinics every year (Forbes), retail clinic growth is booming and patient satisfaction has generally exceeded 90% (Convenient Care Association). Providing the bulk of this care are nurse practitioners (NPs).

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  • Case Study: Hospital-Owned Urgent Care Center

    July 20, 2015 - When a large hospital in Central Florida opened an urgent care (UC) center in 2009, they hired Josh Plummer of PracticeWorx to help guide the UC center in making sure their physician staffing needs were fulfilled.

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  • Urgent Care eBook: Thriving in a Healthcare Practitioner Shortage

    May 15, 2015 - To better meet patient demands, grow revenue and add new patients, many hospitals have embraced an urgent care strategy.

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  • Science Answers Healthcare Staffing Challenges

    May 5, 2015 - Hospitals and healthcare facilities grapple with staffing challenges every day. Many units plan staffing from one shift to the next; beyond that, workforce needs are determined only through rough estimates.

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  • As More Hospitals Enter the Urgent Care Market, Will Staffing Shortages Challenge Growth?

    April 10, 2015 - Akron Children’s Hospital in Akron, Ohio, recently converted one of its emergency departments into a pediatric urgent care center to meet a growing demand: families are increasingly seeking lower cost options for treating non-emergency illnesses and injuries. In fact, hospitals around the country are opening urgent care centers to better serve patients and increase revenue. But what remains to be seen is whether a shortage of healthcare professionals will inhibit urgent care center growth.

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  • UCAOA Study Shows Hospitals Leading the Way in Urgent Care Center Ownership

    April 10, 2015 - To meet patient demands, create revenue and add new patients, hospitals are making urgent care part of their ambulatory care strategy. For example, patients who use urgent care might be referred to the main hospital for further care, or they could be introduced to a larger healthcare network that the hospital belongs to.

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  • Case Study: Meeting urgent care staffing needs with locum tenens

    April 10, 2015 - Doctors Express in Malden, Massachusetts, is a growing urgent care franchise. Its mission is to deliver high-quality, low-cost care in which patients see a physician every visit. Scott Sheridan is the owner of the Doctors Express in Malden, which has been operating for about one year. According to Sheridan, he opened his facility to about nine patients per day, and now sees about 30 patients per day. For coverage, he started out by hiring one full-time physician and a few part-timers to run the facility, which is open weekdays 8 a.m. to 8 p.m. and weekends 8 a.m. to 5 p.m. Today he has two physicians (one full-time and one part-time), which gives him about 95% coverage. For the 5% gap, Sheridan relies on locum tenens.

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