Reducing Vendor Complexity – AMN Healthcare Managed Services

An award-winning integrated healthcare system in Washington State was challenged with managing over 60 contingent labor vendors, which was limiting the time the staffing office had to focus on patient care services. Find out how AMN Healthcare took over management of the facility’s contracting and vendor management process and standardized contract terms and rates to identify cost savings and automate manual processes.

The Customer:

A recognized Healthcare Network in the Pacific Northwest

Located in Washington State, this award-winning integrated healthcare system is the largest nonprofit healthcare provider in their region. In addition to the hospital, the medical center operates over 24 primary care, urgent care and specialty clinics. 

Serving over 400,000 residents, the system provides medical, surgical and 24-hour emergency care as a Level III Trauma Center and is recognized for its medical specialties in joint replacement, orthopedics, neuroscience, stroke, spine, sleep medicine, childbirth and neonatal care. They also provide specialized heart, vascular and cancer treatment programs.

The Challenge:

Managing over 60 contingent labor vendors was administratively time consuming and limited the time the staffing office had to focus on patient care services.

• Multiple bill rates and varying contract terms increased costs.
• The process of reviewing, approving and paying over 120 invoices was time consuming and ineffective.
• Manual credential tracking was becoming a compliance risk and was time-consuming for the staffing office.

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